Leveraging The Potential of Everyday L2 Learning with Online Technologies by Prof. Jon Reinhart

This presentation is on the second day of LTTE 2020, delivered by Jonathon Reinhardt,  an associate professor of English Applied Linguistics and Second Language Acquisition and Teaching at the University of Arizona in the USA. I read his articles quite a lot, and it’s super fun seeing him virtually and get the chance to discuss with him.

To start, here’s an outline of what he discussed, in the form of questions for us to start considering.First, how have English, Learning, and Technology changed over the past few decades and how are they changing? Considering these changes, what are the implications for online English learning? Why do people do it, how do they do it, when, where, and with whom? Simply put, no longer exclusively in school because it’s required. In his talk he elaborated on those points and argue that, thanks to developments in digital online technology, English learning is now done not only for both extrinsic but also intrinsic reasons, that it is learned not only formally but also informally, that English is not only consumed by learners but also ‘participated’ in, and that it is no longer only exceptional practice, but it’s everyday practice. He concluded by offering a few formal learning activities that leverage i.e. take advantage of those potentials.

He began his presentation by situating us historically in our current practices. He asked us to think, in the past several decades: 1/ How has the status of English changed? 2/ How has English learning changed? 3/ And how has technology changed? And so then what are the implications for what we understand to be online English learning?

We know that the status of English, that is, what English is, has changed considerably over the past few decades. First, in the 20th century in many places, and still today in some areas, English was understood as a foreign language, something abstract out there, not personally relatable. In the 21st century, however, the Internet is making it a global language, something that serves as means of communicating and interacting not just with people of the English ‘core’ countries like the UK, USA, or Australia, but as a lingua franca with people all over the world. As English becomes global, speakers of it as a first language no longer own the language exclusively.

Second, English was for many merely a school requirement, and it is understood this way in some places still. For those who see it this way, it may be difficult to see its value, especially if it’s presented using old fashioned and boring methods. Things are changing, however, because of its global status, and an increasing number of learners are seeing it as a life requirement not just for school and work, but for doing things that they are interested in doing — following affinities and interests, and becoming a global citizen. This may because in online spaces, learners can see that English is used for daily life, regardless of whether the teacher is watching.

Third, it was seen something optional for social advancement and career success – not everyone learned English, and in some spheres it was possible to get ahead and be successful without knowing English.

Now however, as English has globalized, it has in turn seemed to make it even more necessary for social advancement and career success than ever. Additionally, individuals may be realizing that it has personal value for them. What this means is that over the last few decades, people are developing intrinsic motivations for learning English, not just traditional extrinsic ones. This is something that we should recognize and leverage in our classrooms.

Brad Kachru’s 1985 model of World Englishes captures what many people still intuitively understand about the status of English in the world – that there is an inner circle where English is spoken as a first language, about 380 million users, an Outer Circle of countries that were British and American colonies, about 500 million users, and an Expanding Circle of upwards of 1 billion users of English. It’s important to note, however, that Kachru developed this model before the Internet, and I would argue that in fact the Internet has changed and is changing what English is to people in all the circles, and that it has to do more with economic development and technology more than historical legacy.

When we look at the percentage of the Web by language, we see that English dominates, at nearly 60%, while the next closest, Russian, is 9%. This is a lower number than it has been in the past, but it is still quite a gap. When we look at Internet users by language, we also see that English users dominate. We can also see that Indonesian users also are quite high. It doesn’t, however, show us how many are looking at websites or pages in a language that is not their first language. From this data, we can speculate that people all over the world are exposed to English websites incidentally quite a bit, especially if they want to access information that is not available in their first language.

We also know that English language learning is changing. First, In the 20th century, teachers and formal materials were the source of English knowledge. If we wanted to learn English, we usually learned it in a school. We might have heard it in movies or in music, but they were not participatory, as the Internet is today. Nowadays, English may be also learned informally through observation of, and participation in, authentic social Internet practices, which include popular media, movies, music, and videogames. This has disrupted the status of teachers as the source of knowledge.

Second, when teachers controlled English, learner input could be carefully structured and distributed. Now, however, students have access to more input than a teacher in the 20th century could have imagined. Learners now need autonomous learning skills more than ever to manage their independent learning.

Third, perhaps to justify teacher control, it was theorized that extraneous input was detrimental to learners, because it might not be targeted at their level. For learning to occur, Krashen and other SLA theorists thought, the input needed to be structured at just the right level, and not overwhelm the learner.  Now, however, teachers cannot control access, and learners may be exposed to English of all levels, types, genres, and media in many different academic and everyday situations whether we want them to be or not.  Second Language Language Acquisition is trying to keep up, and it is turning to socially informed learning theories to explain development.

In sum, English learning has gone from mostly formal, meaning in structured school environments, to both formal and informal, as learners can access authentic discourses and interactions as well as materials designed for language learners, on their own.

There is a lot of incidental exposure to social media and Internet practices in other languages that can be used as a resource for learning. The top block here are social media apps and software – you can see What’s app, Youtube, Dropbox, Twitter, and many other familiar apps and maybe some unfamiliar ones. Most of these apps offer interfaces in the user’s first language, but they may also allow access to content in other languages, sometimes with translation.

The bottom block shows some of the many language learning apps available – one of the largest online markets that there is. These are of varying quality, but there is no doubt that our students are using them intentionally, along with many other more formally-structured learning resources like educational Youtube videos. Learning a language is different these days because of the accessibility of these informal and formal learning resources.

Prof. Reinhart’s third point is that technology itself has changed considerably over time, and that it continues to change. Older technologies for language learning were expensive, specialized, and associated with formal domains, meaning work and academic spheres. Very few could afford to have computer and Internet technology, so workplaces and schools, if they were privileged and wealthy enough, were often the only places learners could access technological resources. Nowadays, technology is more ubiquitous, integrated with our lives, and associated with both formal domains like work and school as well as with informal domains like home, socializing, and play – everyday, personal spaces. With the rise of smartphones especially, digital online technologies have become an almost inseparable part of our everyday lives.

In the 20th century, computer interfaces were often transparent, meaning that to use the computer we had to be able to code and have technical knowledge of how computer logic worked. After the development of graphical user interfaces, however, interfaces are more opaque and user-friendly, meaning that users do not see the ‘backend’ of a webpage or a phone app, and they do not need to know how to code to operate it. The interface of a website or a phone app now teaches we how to use it, in very simple, straightforward, ‘user-friendly’ terms.

It used to be that programmers produced, and users consumed online content. Now, however, after the Web 4.0 shift around the turn of the millennium, users themselves produce, reuse, and share content. This means there has been a shift from specialized production and consumption to everyday participation. Prof. Reinhart believes we should recognize this, and teach our students how to participate critically and productively.

Before going too much further,Prof. Reinhart explained what he mean by ‘everyday. Notice this is one word, and while it can mean something that we do every day, it has an extra meaning. Everyday practices are common, habitual, or routine daily actions and activities—they are dispositional, or ways of doing and being. The everyday can be contrasted with the exceptional, special, or the academic. We associate everyday with the vernacular or the common, average, and unremarkable. We are normally unaware of our everyday practices, and we take them for granted. They become part of what French sociologist Pierre Bourdieu called our “habitus” – our daily, unexamined habits and ways of being. Using personal technology and social media has become part of our everyday life, our habitus. Many of us, especially young people, cannot imagine how they would live their lives without it.

Prof Reinhart  found some photos online of everyday life in Indonesia with smartphones. It seems like Indonesians are as accustomed to their phones and being online as people in many countries around the world. In fact, when he did some research on what role technology played in everyday life in Indonesia,he found a survey in 2014 had found that Indonesian users spend more than three hours online daily on their smartphones, which is at world’s biggest usage and 39 minutes longer than the average of 142 minutes.

He also found that 94% of Indonesians had smartphones  and that Indonesians they spend 8 hours a day on the Internet – this means not just browsing the Web but shopping, using ride share, texting, etc. – He also found that the top google search query was google translate. This leads him to believe that Indonesians are exposed to quite a bit of online English in their everyday technology-mediated lives, and that they’re using translation tools to help them understand it. Indonesians are also downloading a lot of music, accessing youtube, and are on social media like Facebook, Instagram, Twitter, and Whatsapp, and checking the weather. This really is not much different from Americans, except that Americans don’t access Google translate nearly as often.

So returning to our overlapping circles, we can identify the major changes that have been brought about by the Internet. First, English is being learned for not just extrinsic reasons like to get a job or because it’s required, but also for more intrinsic reasons, because there are things written and said in English that people personally want to know about, and communities they want to associate with that use English. Second, learning is not just formal and relegated to schools, but it is happening outside of schools, informally and incidentally, through personal digital devices connected to the Internet.  Third, Internet technology itself has changed with the rise of social media, becoming more participatory and everyday in nature. So then what does this mean about where all three of these circles overlap, Online English Learning?

Where the three areas meet leads to one final consideration before we talk about implications, that is, how online English learning is changing overall.

In the 20th century, nearly all online and any technology-enhanced language learning happened on stationary desktop computers. These machines were expensive and so were usually shared and if schools had them, they were in computer labs that were accessed during special sessions. Today, nearly everybody is walking around with a personal, mobile device with the power of a supercomputer, connected to half of the planet – as mentioned before, this means that access to other languages, cultures, and communities is no longer only possible under the guidance of a teacher.

 It used to be that English learning with technology happened during lab time, maybe through an expensive connection. This made it exceptional and unique, something not understand as impacting one’s daily life. Now, online English learning resources can be accessed by many learners not just during school but also any time or place outside of school. Although there are still many learners without access, this development is changing what we understand learning is and what it can be.

It used to be that online learning couldn’t easily be in real time, and that we turned it off sometimes. Now, it’s fast enough to support videos, sound, and images, which enhance the learning experience considerably. It can also be on all the time, for better or for or for worse.

Digital technology in the 20th century was used mostly for work, and casual uses for leisure and communications were rare. Now, we use our devices not just for work, but for play and everyday activities, to the point where we can hardly imagine how to do many things without them.

Finally, for communication purposes, it used to be that we called each other on the telephone and talked. We then started using email and then chat to communicate in real time. Now we no longer telephone and speak in real time with each other as much, but more frequently we text each other to interact, in real time and delayed, using multimodality to make meaning in the form of emojis, gifs, and video clips. In short, developments in technology over the past few decades means that online English learning is no longer something exceptional that happens in school, usually on special machines. It still may be this way, but now it is also something that is part of our everyday lives.

So what are the pedagogical implications of these developments? What does this mean for how we design formal English learning activities and devise learning objectives? So in summary, online English use today is practiced for both extrinsic and intrinsic reasons. The implication is that we should focus on developing learners’ intrinsic motivation to learn English, which is more possible than ever thanks to the Internet. Second, online English is learned not only formally but also informally, so the implication is that we develop informal learning skills in our students and help them develop learner autonomy. Third, Internet and social media content is both consumed and ‘participated’ in, so the implication is that we should help develop our students’ Internet participation and digital literacy skills.  And finally, online English use is no longer just exceptional but is also everyday, familiar, and personal, which means we should address the development of everyday English usage skills.

Here are some ideas for learning activities:

To take advantage of the fact that people use the Internet to pursue personal affinities, we should design and implement learning activities that encourage this behavior. Intrinsic motivation has been found to keep people dedicated and committed to an activity longer than extrinsic motivators. Intrinsic motivators might be gaining symbolic or cultural capital, finding relational or interpersonal meaning, or achieving autogenous goals, that is, intrapersonal goals the learner set themselves that do not lead to immediate material gain.

Activities that promote affinity behavior and intrinsic motivation might have students follow an int’l celebrity, sports star, or other famous person on Twitter, Facebook, or Instagram. They might have students participate in an international fan community associated with a movie, a band or performer, a fictional series like Harry Potter, a soap opera or drama, or a video game franchise. The activity might have them pursue a hobby, interest, or other non-academic pastime like fashion, cars, travel, design, cooking, gardening, or dancing. What’s important is that the learner has a choice as to which affinity they pursue and how they do it, and that they reflect on it. Language use and learning is simply the means to follow the affinity – language learning isn’t the ultimate goal.

It’s important that we promote the use of informal online English resources outside of class, and instead of ignoring or just criticizing them, help learners develop the skills to discern how to evaluate them and use them effectively for their own needs. Doing this will help learners build learner autonomy, develop self-regulation and learning management skills, and promote positive learnful dispositions, which are positive attitudes towards learning that help support intrinsic motivations.

To the end of teaching how to evaluate online learning resources, we need to help learners become aware of their own learning styles, habits, and preferences. We need to help them recognize useful and authentic practices to learn from informally, because some websites and communities are more friendly to learners then others. We should help them find and enable English learning support online, for example, how to used closed caption in on Youtube videos, how to use online translators and dictionaries critically, and how to find and use other scaffolds, for example, mouseover apps that can provide an annotation or a translation for a word. We need to teach them how to use translators critically and effectively, instead of pretending they don’t exist. Most importantly we have to develop learners’ critical evaluation skills, so that they can decide for themselves which resources are most useful in the absence of teachers.

When we encourage our students to pursue affinity-driven online activities and help them develop the autonomy to direct and regulate their own learning in these informal contexts, we also need to help them go beyond just watching and observing. We need to develop social media/internet participation skills in English in our students, as this will allow them to experience authentic, meaningful communication contexts that lead to real learning. It will also lead to authentic learning of culture – not by learning about it, but by experiencing it firsthand. Finally, participating in online discourses will help them develop digital literacy skills that will transfer to other contexts, including more formal academic and workplace spheres.

Observing is the first step – students can join a group or visit a site and observe how others are participating – maybe how they post on a discussion board, for example. They should pay attention to not the meaning of what is said, but how it is said, and how people interact with one another. Note what is polite, what is inappropriate, and what is expected. The next step is to visualize and rehearse participation. What kind of response would be more or less appropriate? What would be accepted? What would not, and why? A potential post could be run through a translator to make sure it’s comprehensible. Then, help learners test the waters, just a small amount at first, and to note the reaction. Maybe it’s just a like or an upvote or a retweet, but even a tiny bit of particiption can help the learner feel like they are invested and engaged. Small steps can lead to longer and more meaningful participation over time.

Finally, we need to give learners the tools they need to participate in everyday, casual, and informal uses of language, because if they participate with the formal, academic language we usually teach them, they may not fare well. By teaching them everyday and online language, we prepare them for a global English world that is not just academic but is comprised of many Englishes. We should teach them slang uses, online abbreviations, and differences in formality levels among texts and genres, for example, between a social media post and a workplace email.

To do this we can have learners rehearse or role play doing everyday things online in English. There are several projects learners can do you might be familiar with, for example, planning a trip or vacation, designing a room or a house, putting together an outfit or a wardrobe, or planning a party or event. These require going to various sites and using various apps, and can be done in pairs or groups. They can read, discuss, and write reviews, for example, of restaurants, websites, businesses, movies, music, etc., and perhaps even post them if they are genuine. They can pretend-shop for houses, cars, clothes, and household goods with pretend budgets, and in doing so, they will have to interact with new forms of casual, everyday English — just remember, don’t let them click on ‘purchase’

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These sorts of activities can lead to the necessary English language skills and autonomous learning skills that learners will need in the future. There’s a lot more to discuss about these kinds of learning activities, but here are a few more points to bring it together – I think it’s a good idea to use social media or a shared space like a blog where students can come together virtually and share their affinities, evaluations, participatory experiences, and everyday uses with each other – discussing and comparing them as they do them.

It’s also important to have learners reflect on the language they use and learn, and to compare it to academic/formal uses. In other words, you have to get them to focus not just on communicating about the content, but also to step back and pay attention to the language they’re observing using to do it – this is crucial for developing critical awareness.

And finally, to really develop learner autonomy and lifelong learning habits, it’s also important get students to reflect on the extrinsic and intrinsic reasons for learning English, and how online language learning is something they can and should do on their own into the future – not because they have to, but because may want to use it for their everyday lives.

In conclusion, students in the future will need to use the Internet and social media in English for everyday purposes. They need to know how to find personal meaning in what they’re doing and to follow their personal affinities and interests online. They need to have reasons to learn English besides the fact that it’s required of them. They need know that they can learn casually and informally, not just because they are being tested, and they should know that online learning allows for that. They need to know how to direct their own learning and make smart choices with regards to the resources they use for it. They need to know how to participate in Internet communities, not just to be observers or consumers. Finally, they need to know how to use online tools for everyday uses, as well as the everyday, non-academic English language used for it.

As the reasons for learning global English change, the means and materials for learning English change, and technology itself changes, our relationships with each other and with technology itself changes. As technology becomes a part of global, everyday life, it offers the means to make English use and learning an everyday part of the lives of global citizens.

I hope you find this article useful for you, guys…

Advantages and Disadvantages of CALL (Computer Assisted Language Learning)

Mid-Semester Assignment

Efi Dyah Indrawati

Universitas Muhammadiyah Prof. Dr. Hamka

Jakarta – Indonesia

Introduction

Communication and technology have been part of our live, especially in the area of education. In all educational system, the use communication and technology has certain place; therefore, computers play significant role in the learning process. Teaching English for a second-language (TESL) and for foreign language (TEFL) learners can take benefit from using a computer. Indeed, a computer is a tool and medium that facilitates people in learning a language, although the effectiveness of learning depends totally on the users (Hartoyo 2006, 11).

Recently, the numbers of English teachers using CALL has increased markedly. In addition, many articles have been written about the role of it in English learning. Although the potential of the Internet for educational use has not been fully explored yet and the average school still makes limited use of computers for some reasons , it is obvious that we have entered a new information age in which the links between ICT and EFL have already been established. This paper is aimed at discussing what CALL is and what advantages and disadvantages CALL offers so as we know its strength and weaknesses in in their usage for teaching English for ESL and EFL students.

What is CALL?

CALL is a program derived from CAL (Computer-Assisted Learning) which is implemented to language, but the use of computer here is mainly aimed at providing a language learning tutorial program (Hartoyo 2006, 21). In addition, Egbert (2005, 4) says that CALL means students learn language in any context with, through, and around computer technologies. From both definitions, the main focus of CALL is on the application of computers in language learning.

Advantages of CALL

Many educators (Jonassen 1996, Salaberry 1999, Rost 2002 in Lai 2006) indicate that the current computer technology has many advantages for second language learning. The following are the advantages as stated by many experts:

  1. Interest and motivation. Classical language teaching in classroom can be monotonous, boring, and even frustrating, and students can loose interest and motivation in learning. CALL programmers can provide student ways to learn English through computer games, animated graphics, and problem-solving techniques which can make drills more interesting (Ravichandran 2000).

2. Individualization. CALL allows learners to have non-sequential learning habit; they can decide on their own which skills to develop and which course to use, as well as the speed and level by their own needs.

3. A compatible learning style. Students have different style of learning, and an incompatible style for students will cause serious conflicts to them. Computer can provide an exciting “fast” drill for one student and “slow” for another.

4. Optimal use of learning time. The time flexibility of using computer enables students to choose appropriate timing for learning. Winter (1997) in Kiliçkaya (2007) stressed the importance of flexible learning, learning anywhere, anytime, anyhow, and anything you want, which is very true for the web-based instruction and CALL. Learners are given a chance to study and review the materials as many times they want without limited time.

5. Immediate feedback. Students receive maximum benefit from feedback only if it is given immediately. A delayed positive feedback will reduce the encouragement and reinforcement, and a delayed negative feedback affect the crucial knowledge a student must master. Computer can give instant feedback and help the students ward off his misconception at the very first stage. Brown (1997) in Kiliçkaya (2007) listed the advantages of CALL as giving immediate feedback, allowing students at their own pace, and causing less frustration among students.

6.  Error analysis. Computer database can be used by teacher to classify and differentiate the type of general error and error on account of the influence of the first language. A computer can analyze the specific mistakes that students made and can react in different way from the usual teacher, which make students able to make self-correction and understand the principle behind the correct solution. (Ravichandran, 2007)

7. Guided and repetitive practice. Students have freedom of expression within certain bounds that programmers create, such as grammar, vocabulary, etc. They can repeat the course they want to master as many as they wish. According to Ikeda (1999) in Kiliçkaya (2007), drill-type CALL materials are suitable for repetitive practice, which enable students to learn concepts and key elements in a subject area.

8. Pre-determined to process syllabus. Computer enhances the learning process from a pre-determined syllabus to an emerging or process syllabus. For example, a monotonous paper exercise of ‘fill-in-the-blanks’ type can be made more exciting on the screen in the self-access mode, and students can select their own material. Therefore, CALL facilitates the synthesis of the pre-planned syllabus and learner syllabuses “through a decision-making process undertaken by teacher and learners together” (Breen 1986 in Ravichandran 2000).

Disadvantages of CALL

Although there are many advantages of computer, the application of current computer technology still has its limitations and disadvantages. Some disadvantages of CALL are as follows:

  1. Less-handy equipment. According to Ansel et al (1992) in Hartoyo (2006, 31), the CAL program is different from traditional books that can be carried around and studied wherever and whenever they wish: on a train, at home, in the middle of the night, and so on. School computers or language laboratory can only be accessed in restricted hours, so CALL program only benefits people who have computers at home or personal notebook.
  2. Increased educational costs. Gips, DiMattia, and Gips (2004) in Lai (2006) indicated that CALL will increase educational cost, since computers become a basic requirement for students to purchase, and low-budget school and low income students cannot afford a computer
  3. Lack of trained teachers. It is necessary for teachers and students to have basic technology knowledge before applying computer technology in second language teaching and learning. Therefore, computers will only benefit those who are familiar with computer technology (Roblyer 2003 in Lai 2006).
  4. Imperfect current CALL programs. At present, the software of CALL mainly deals with reading, listening, and writing skills. There are some speaking programs have been developed recently, but their functions are still limited. Warschauer (2004) in Lai (2006) stated that a program should ideally be able to understand a user’s spoken input and evaluate it not just for correctness but also for ‘appropriatness’. Speaking program should be able to diagnose a learner’s problem with pronunciation, syntax, or usage and then intelligently decide among a range of options.
  5. Inability to handle unexpected situations. The learning situation that a second-language learner faces are various and ever changing. Computers merely have artificial intelligence, and it cannot deal with learner’s unexpected learning problem or response to learner’s questions immediately as teachers do. Blin (1994) in Lai (2006) stated that computer technology with that degree do not exist, and are not expected to exist quite a long time. In other words, today’s computer technology and its language learning programs are not yet intelligent enough to be truly interactive.

Conclusion

In summary, the advantages of CALL can be outlined as providing motivation and autonomy for learner, compatible and time flexible learning, immediate and detailed feedback, error analysis, and a process syllabus. Some considerations must be given to the disadvantages of CALL, such as less handy equipment, high cost of education, lack of trained teachers and of CALL programs of perfect quality, and limited capacity of computers to handle unexpected situations.

To conclude, CALL has certain advantages and disadvantages and  teachers should know the strengths and weaknesses in applying CALL in ESL/EFL classrooms. It is agreeable that technological advancement and development has enabled the application of CALL programs in language learning and instruction, and it has become a new trend recently. Even so, computer technology still has its limitation and weaknesses. Therefore, we must first realize the advantages and disadvantages of current CALL programs before applying them to improve our teaching or to help student learning. In the end, we can avoid the mistake in employing CALL program and get the maximum benefit for our EFL teaching and learning.

Bibliographical References

Hartoyo, Ma, Ph.D. 2006. Individual Differences in Computer Assisted Language Learning (CALL). Semarang: Universitas Negeri Semarang Press.

Kiliçkaya, Ferit. 2007. The Effect of Computer Assisted Language Learning on Turkisk Learners’ Achievement on The TOEFL Exam. htpp://www.iatefl.org.pl/call/j_soft27.htm accessed July 22, 2008/ 17:10:00.

Ravichandran, T., M.A., M. Phil., P.G.C.T.E., (Ph.D.) 2000. Computer Assisted Language Learning (CALL) in the Perspective of Interactive Approach: Advantages and Apprehensions. Htpp://members.rediff.com/eximsankar/call.htm accessed July 22, 2008 / 17:06:00.

Assignment 3 (CALL Program Assessment)

Task 3

Subject: ICT in Language Education

Lecturer: Hartoyo, M.A., Ph.D.

CALL Program Assessment: CD Evaluation

by Efi Dyah Indrawati

Universitas Muhammadiyah Prof. Dr. Hamka

Jakarta – Indonesia

Introduction

CD Evaluation that I perform here is based on the basis of five principles of self-access computer-mediated language learning program by Hartoyo (2006:90-91). They are:

1. ‘interactivity’ (feedback and instruction)

2. usability (flexibility)

3. content ‘appropriatness’

4. effectiveness

5. performance (attractiveness)

The followings are the ratings that I use for overall evaluation of a CD:

***** = Very Good

**** = Good

*** = Fair

** = Limited

* = Poor

CD 1

Title : Issues in English

Publisher : Protea Textware Melbourne

Year : 1995

Rating : ****

Evaluation:

Since the CD doesn’t use runtime files, I have to explore the content first then click the setup to install it, which is impractical for people who are not computer literate. Yet, I admit that the author of the CD is very creative in programming a way to improve English learning by using content approach on hot issues in life. The CD is very interactive, in the sense it stimulate user’s interaction by providing feedback.The appearance of the program is not bad, yet it could be a bit dull for people who love attractive colors and design.

After we launch the program, we can see the attractive exposition of menu or topics (rich content), such as Animal Rights, Euthanasia, Discrimination, Smoking, Public Transport, the Environment, Gambling, and Growing Old, presented from level 1 to level 4. All are provided with Getting Start, Listening, Vocabulary, Grammar, Speaking, and Writing buttons. The narrators on the video are various people, which make the CD more appealing. From level 1-3, there are Jenny, Michael, Parthena, Isobel, Andrew, Gary, Ryan, Sally Ryan, and Carol; while in level four, the features are experts or guests in each issue like John McPherson, Rob Wootton, Jim Roberts, Manar Tchelebi, Carol Oliver, Will Tomadin and. Kay Koetsier.

Talking about the usability (flexibility), the operation of the CD is very easy, just by doing the instructed action on each button, such as:

Getting Start (questions on comprehension of the video): we just need to drag the available answer to match the question on the box. If we can answer then right, the feed back will be spoken “Right!”

Listening: we just need to click the right word that we hear from the audio. If we can answer one question, the response can be “Excellent!”, “That’s right!”, “Well done!”

Vocabulary (using pictures and words): we just need to drag the words to match the pictures. We will know that we didn’t give the right answer if we couldn’t put the right word to the right box.

Grammar: we must type the right complement of a sentence using keyboard, and if we succeed the response will be “Good!”, “Well done!”, or “Excellent work!”

Speaking: we record word using microphone, and we can click a word to listen to the sample pronunciation

Writing: we must type using keyboard a sentence to fulfill questions on the issue presented by a speaker.

I found the CD is very practical for English self-learning. Yet, the navigation buttons are not provided with text, so we must try to click each one to know the function (such as the balloon callout sign means ‘go back’); this can be frustrating for people who lack of computer skills because they will get confused in choosing the menu. In addition, the quality sound of video are not good, it was choppy spoken sounds. I think that’s because CD burning quality is not very good; I finally viewed the text by clicking text button to help me understand the spoken statements by the actors/guest speakers. Anyway, one good point about this CD is that it also provides a glossary or index for learning, which is rarely provided in English learning CDs.

In my viewpoint, this CD is appropriate for students of junior or senior secondary school (ESL students), since the materials are ranged from level 1 (Basic English) up to 4 (intermediate English). This CD can be very effective to improve students’ mastery of the four language skills for their level: speaking, grammar, listening, and writing.

CD 2

Title : Speak English: Talk More

Publisher : Eurotalk Ltd.

Year : 2000

Rating : ****

Evaluation:

To start using this CD is quite easy if we have already had Quicktime program in our computer; this happens to me the first time I open it using my notebook. The second time I tried using it with my own home PC, I failed and have to restart my computer because this program asks a screen resolution of 1024 x 76.

The appearance (performance) of the program is very attractive: using bright colors and modern design, which makes is more appealing than the previous CD (Issues in English).The narrator who begins the program is very encouraging by saying: “Good luck, have fun, and enjoy it!” There are only two hosts or presenters, a man and a women, but it is alright. Like the previous CD, the navigations buttons are not accompanied by text, so we must try out each button to find out the functions. This is not very flexible in the usability, and it can be a bit frustrating for people who are not very keen on computers. Meanwhile, this CD is interactive enough by stimulating users to score higher, yet it is not provided with feedback (such “Good” or “Congratulations” for high scorer, or “Try Better” for poor scorer) like the precious CD. This CD is actually provided with Help Language, but we must insert Talk More extras CD, and of course I have none of them.

The effectiveness of this CD is on the materials to improve speaking proficiency, they are put in context for speaking, such as greetings, at the restaurant, shopping, getting around, at the hotel, on the phone, emergencies, leisure, and business. This really helps users to enlarge vocabularies in certain context. In addition, the pace of speaking by the hosts is very slow, and the pronunciation is very clear, sometimes they use sign language while speaking. This is quite helpful for people who want to improve their pronunciation skill by imitating the hosts’ speaking.

All in all, this CD is appropriate for learning speaking for ESL learners in the elementary level because the material is very easy to learn and understand. It can also meet the need of students of elementary and secondary school to practice speaking.

CD 3

Title : Talk Now! Learn English: Belajar Bahasa Inggris

Publisher : Eurotalk Interactive London

Year : 2000

Rating : ****

Evaluation:

This CD doesn’t use runtime files so I have to use the Window’s explorer to find the setup to install it first. Some problems for me who have just moderate computer expertise, I couldn’t open with my PC because it asks a screen resolution of 1024 x 768, therefore I use my notebook. Also, my computer is ‘hang’ while using this CD quite often, I don’t really know why.

I find this CD is very interactive; it can stimulate users, even seems to communicate with users by providing feedback on each attempt. For example, if we click a wrong answer, it will tell us by saying “No!”, and if we click the right answer, it will say “Yes!” It also rewards users if they can answer all questions correctly by saying “Selamat!” (the score is excellent). Talking about the usability, the navigations buttons are clear and provided with Indonesian description. For example is when we want to change the language, we can click the symbol of flag, or when we want to quit the program, we just click the symbol of a foot. Users are flexible to choose the menu; they can skip exercise that is too difficult to attempt. The appearance or performance of the program is very attractive: colorful and modern-stylish design, typical of product of the year 2000s.

The effectiveness of this CD is that it helps users to improve their vocabulary, phrases, and pronunciation. One thing that I notice is that this CD is appropriate for people who want to learn General English in the intermediate level and also students on the level of Junior to Senior high school.

CD 4

Title : Easy to Sing

Publisher :

Year :

Rating : **

Evaluation:

At first I couldn’t open this using either my PC or my notebook, and I thought it must be the bad quality of CD burning again, so that the file (or maybe the directory) is corrupted and therefore unreadable. But when I try using VCD players at a CD rental, I finally succeeded to open it, although only for once (the second time I replayed it was not successful).

The CD contains selection of songs, and users can choose what they want to listen to, so this not an interactive CD. There is no interaction between computer and users by providing feedback. The performance is not very attractive, because the layout of the screen is just standard. In dealing with the flexibility, the buttons used are standard and not very interesting, yet easy to navigate. The song lyrics on the CD are easy to catch and follow, which are quite helpful to create an enjoyable environment for learning. In my opinion, this CD is appropriate for English learners of beginner levels, such as kindergarten or elementary school. This is very helpful to develop student’s vocabulary through songs. The good points of the songs used in the CD are that they also teach some moral values of life. In my viewpoint, this CD is okay as an alternative choice for English learning, especially for the elementary level.

CALL and CALT in Program for TOEFL iBT Preparation

 

by Efi Dyah Indrawati

Universitas Muhammadiyah Prof. Dr. Hamka

Jakarta – Indonesia

 

Introduction

 

In recent years, the use of computers and technology is becoming more and more common in teaching and learning process, especially in language instructions. This influence also can be seen in the field of language assessment in which computerized testing is administered altogether. One example of the development in teaching, learning, and assessing language is in the teaching of TOEFL preparation. TOEFL test was designed by Educational Testing Service (ETS) to measure the English language ability of people who do not speak English as their first language and who plan to study at colleges and universities in North America, Europe, or Australia. TOEFL initially used the old format of paper-based test (PBT), then in July 1995, ETS began giving different form of the TOEFL test called computer-based test (CBT) Starting in July1998, ETS introduced the computer-based TOEFL test in the United States, Canada, Latin America, Europe, the Middle East, and selected Asian countries. The Next generation TOEFL, the Internet-Based TOEFL (iBT) was launched on September 24, 2005 in the United States, then in the following month, it was administered in Canada, Germany, Italy, and France. The iBT is being introduced throughout the world in phases during 2006.

Teaching TOEFL preparation, especially the iBT one, in my view, must make the best use of CALL (Computer Assisted Language Learning) and CALT (Computer Adaptive Language Testing). Therefore, this paper is aimed at analyzing how to make the most effective TOEFL iBT preparation by accommodating both CALL and CALT. The discussion will be arranged as follows:

1.      What is CALL?

2.      What is CALT?

3.      What is TOEFL iBT?

4.      How to implement CAL and CALT in TOEFL IBT Preparation?

 

Discussion

 

1.      Computer-Assisted Language Learning (CALL)

CALL (Computer-Assisted Language Learning) can be defined as using computers as an intermediary in learning a language (Hartoyo 2006: 11). This method is actually an impact of the advancement of information technology and communication, which necessitates learning should be interactive as to provide more advantages to learners. Many experts has stated the importance of interactive capability (Nelson et al 1976; Brandl 1991; Hartoyo 1993:25, 1994; Petermandle 1990 in Hartoyo 2006: 11-13) and flexibility in language teaching (Davis 1993 in Hartoyo 2006:13). CALL is designed to give feedback, texts and graphical information on computers, which are good combination of features to provide learners with clear explanations, descriptions, and illustrations as well as motivation (Hartoyo 2006: 13).

The latest development of CALL is integrative CALL, which links such sources as text, graphics, sound, animation, and video called “hypermedia” and enables learners to navigate through CD-ROMs and the Internet at their own pace and path using a variety of media.

There are some advantages of using CALL, among them are given by Ravichandran (2000):

  1. stimulate learner’s interest and motivation
  2. provide more individual attention to learners
  3. offer a compatible learning for unique styles of individual students
  4. accommodate an optimal use of learning time
  5. give immediate feedback
  6. provide error analysis

 

On the other hand, CALL can indicate some disadvantages, as suggested by some experts (Ansel et al 1992, Gould and Grischowsky 1984, Kiliçkaya 2006). They are:

  1. less-handy than ‘traditional books’
  2. more difficult and tiring in reading, which cause eye strain and irritation
  3. costly for programmers, teachers, and students
  4. not suitable for all learners (different learning styles)                        

 

2.      Computer-Assisted Language Testing (CALT)

CALT is tests that are administered at computer terminals or on personal computers (Brown, 1997). Receptive-response items, including multiple-choice, true-false, and matching items, are fairly easy to adapt in computer-assisted testing medium. Meanwhile, other language tasks, such as compositions, and oral presentations, prove much more difficult to develop for computer-assisted testing (Brown, 1997)

Using CALT offers advantages in two categories: testing consideration and human consideration (Brown 1997). Among the testing consideration advantages of using computerized tests are:

  1. providing more accurate at scoring selected-response tests than human being
  2. providing more accurate reporting scores
  3. giving immediate feedback in the form of a report test scores, complete with a printout of basic testing statistic.

Among human considerations, the following are some advantages of using computer in language testing:

  1. The use of computers allows students to work at their own pace.
  2. CALTs generally take less time to finish than PBT tests, and therefore more efficient (Madsen 1991; Kaya-Carton, Carton, and Dandonoli 1991; Laurier 1996 in Brown 1997)
  3. In CALTs, students should experience less frustration than PBT tests.
  4. Students may find CALTs are less overwhelming because the questions are presented one at a time on the screen rather than in an intimidating test booklet with hundreds of test items.
  5. Many students like computers and even enjoy the testing process (Stevenson and Gross 1991 in Brown 1992)

 

The disadvantages of using computers in language testing can also be subdivided into two categories, physical considerations and performance consideration (Brown, 1997).

Among the physical considerations, the disadvantages are:

  1. Dependence on computer equipment and electricity source, which may not always be available or working in order.
  2. Limited screen capacity that can be problem on relativity long passage of readings.
  3. The graphics capabilities of many computers may be limited (especially for older ones of the cheaper ones)

Among the performance considerations, the disadvantages are:

  1. Different results from the tests administered in a PBT format (Henning 1991). More research needs to be done on various types of language tests and items.
  2. Different degree of student’s familiarity with computers that lead to discrepancies on the CALT tests (Hicks 1989, Henning 1991, Kirsch, Jamieson, Taylor, & Eignor 1997 in Brown 1997).\
  3. Computer anxiety (Henning 1991 in Brown 1997).

 

3.      TOEFL iBT

The Next Generation TOEFL iBT is a test to measure English proficiency and academic skills of non-native speakers of English required b primarily by English language colleges and universities , divided into four sections: Reading, Listening, Speaking, and Writing (Phillips 2005). ETS has set the types of problems for each section as follows:

The Reading section consists of three long passages on academic topics (>800 words each) and question about the passages. The topics are the kind of material that might be found in an undergraduate university textbook, and students answer questions about main ideas, details, inferences, sentence restatements, sentence insertion, vocabulary, function, and overall ideas.

The Listening section consists of six long passages and questions about the passages (two student conversations and four academic lectures or discussions). Students are asked to answer questions on main ideas, details, function, stance, inferences, and overall organization.

The Speaking section consists of two independent tasks and four integrated tasks. In the two independent tasks, student must answer opinion questions about some aspect of academic life. In two integrated reading, listening, and speaking tasks, student must read a passage, listen to a passage, and speak about how the ideas in two passages are related. In two integrated listening and speaking tasks, student must listen to long passages and then summarize and offer opinions on the information in the passage.

The Writing section consisted of one integrated task and one independent task. In the integrated task, students must read an academic passage, and listen to an academic passage, and write about how the ideas in the two passages are related. In the independent task, student must write a personal essay.

 

We can see that the Structure section as used in PBT and CBT TOEFL was removed, but TOEFL iBT itself necessitate a good command of grammar in the Speaking and the Writing section (Sharpe, 2007). Since TOEFL iBT is designed to test the actual skills a student need to be successful in his studies, all four skills in the TOEFL iBT must be improved by taking practices intensively.

 

Implementation of CALL and CALT in the program for TOEFL iBT preparation

Hartoyo (2006) states that there are five principles for designing and testing CALL program: interactivity (feedback and instruction), usability (flexibility), content appropriateness, effectiveness, and performance (attractiveness). Therefore, in teaching TOEFL preparation, the CALL programs should meet the requirements above, so that the aim of learning can be optimally reached. Since the aim of TOEFL preparation teaching is to improve a student’s English skills as well as his test-taking strategies to gain higher TOEFL score, the CALL program is merged with the criteria of a good CALT (Computer-Assisted Language Testing) program. Educational Testing Service (ETS) in 2006 necessitated the important features of IBT test: to measure the ability to communicate successfully in academic setting, to reflect how language is really used, and to keep up with the best practices in language learning and teaching. Therefore, ETS has set standardized certain qualities of the TOEFL iBT:

  1. It tests four language skills that are important for effective communication: speaking, listening, reading, and writing, given in about four hours long.
  2. Some tasks require test-takers to combine more than one skill.
  3. The speaking and writing section responses are rated by certified human raters.
  4. The comprehensive scoring information is provided to explain test taker’s English language ability.

 

Basing on the above features, there are many products of TOEFL iBT preparation released by various publications, such as Baron’s, Kaplan, Thomson, Longman, etc. I use different softwares to teach TOEFL iBT preparation in my training center (Pusdiklat Keuangan Umum BPPK Departemen Keuangan RI) because I want to provide my trainees with programs that suit their need to improve their language learning and their test taking practices. Each software has its own weakness and strength, therefore I employ various CD-ROMs for learners.

            I stated previously that the CALL program should be integrated with the criteria of a good CALT (Computer-Assisted Language Testing) in making a good TOEFL preparation program, so that it can  improve a student’s English skills as well as his test-taking strategies to gain higher TOEFL. Therefore, basing my view from the review of related literature on CALL and CALT, a comprehensive TOEFL iBT preparation program must meet the following characteristics:

 

1. Content

The program contains appropriate material for TOEFL iBT in four skills (speaking, listening, reading, and writing):  Diagnostic Pre-Tests for each section of TOEFL iBT,  Language Skills, Test-Taking Strategies, Practice Exercises of one or more skills a TOEFL format, TOEFL Review Exercises, Post-Tests for each section, Mini Tests to stimulate the experience of actual length using shorter version, Complete Tests for the full-length version of actual test, Scoring Information to determine the approximate TOEFL score in each test, and Self-Assessment Checklist to allow students to monitor their progress in specific language skills they attempt.

2. Performance and Flexibility

The presentation and layout of screen must be in attractive colors, and the toolbar in each section must allow students to navigate through the test with ease. Some important buttons are Volume, Timer, Volume, Help, Next/Continue, Previous/Back, OK/Confirm Answer, View Text,  Repeat/Listen, Check/Review/Explanation, Section Exit, Main Menu, and Exit/Quit. The video and visualization must not too distracting that divert students to listen carefully to the audio, and illustration must be sufficient (charts, diagrams, pictures, photos, etc).

Dealing with the content that are segmented into sections or mini tests, it will provide flexible learning (anytime, anything learners want, etc) and greater autonomy for learners.

3. Feedback and motivation

Scores, either raw scores, weighted scores, and scaled scores, should be accompanied by immediate feedback. Feedback must also be proper to encourage and motivate student to learn and practice more. For example, the program should provide learners who receive low score with some positive remarks, such as “Try again”, “Don’t give up”, and so on. If a learner cannot answer all items within certain time limit, the remark can be “Just a little bit faster!”, “Pace yourself!” and so on. These will avoid frustration for learners.

4. Effectiveness and Accuracy

The effectiveness of TOEFL preparation program can be seen from how it can assists language learners to improve their language skills and their score. Therefore, the scoring report must be accurate and immediate. This will also avoid student’s anxiety and frustration for not knowing the progress he achieved by his self-learning and practice.

 

If a TOEFL preparation program can have such characteristics as mentioned above, it will offer a greater chance for improving language skills and TOEFL score for its learners. None of the software I use in my training program has all those qualities. One program is very rich in the exercises, yet it has no scoring and feedback for speaking and writing like human raters can give. The program just provides a self-checklist for learners to predict their performance in the two sections. Here I see that on these two sections, still computers cannot replace the portion of human, especially of language teachers and raters.

Even though such perfect program could exist, still there could be some problems encountered due to some physical or performance consideration, such as limited computer ability or learner’s unfamiliarity with computers.

 

Summary and Conclusion

To sum up, I view that a good program for TOEFL iBT preparation must integrate both CALL and CALT advantages, such as appropriate content for the TOEFL preparation program, interesting performance, immediate and accurate feedback, motivation, and effective scoring and result. If a computer program for TOEFL iBT preparation can have such characteristics, it will offer a greater chance for improving language skills and TOEFL score for its learners. The mere problems will be encountered due to some physical or performance consideration, such as limited computer ability to score like human or learner’s unfamiliarity with computers.

To conclude, an ideal computer program for TOEFL iBT preparation are not only the assignment for TOEFL teachers but also for learners and computer programmers as well. Computer and technology will still continue to flourish, so there is no need to be skeptical about the use of it in language teaching and testing. Although computers cannot replace language teachers and raters, it can be employed to assist teachers to provide the best teaching and test-taking skills for TOEFL iBT students.

 

 

Bibliographical References

 

Educational Testing Service. 2006. The Official Guide to the New TOEFL iBT. New York: McGraw-Hill.

Hartoyo, Ma, Ph.D. 2006. Individual Differences in Computer Assisted Language Learning (CALL). Semarang: Universitas Negeri Semarang Press.

Kiliçkaya, Felit. 2006. The Effect of Computer Assisted Language Learning on Turkish Learner’s Achievement on the TOEFL Exam. http://www.iatefl.org.pl/call/j_soft27.htm accessed July 22, 2008.

Lai, Cheng-Chieh and William Allan Kritsonis. 2006. The Advantages of Computer Technology in Second Language Acquisition. National Journal for Publishing and Mentoring Doctoral Student Research Vol.3 No.1.

Phillips, Deborah. 2006. Longman Preparation Course for the TOEFL Test: Next Generation iBT. New York: Pearson Ed.Inc.

Ravichandran, T., M.A., M.Phil., P.G.C.T.E., (Ph.D.)  Computer Assisted Language Learning (CALL) in the Perspective of Interactive Approach: Advantages and Apprehensions. http/www.iatefl.org/j_soft27.

Rogers, Bruce. 2007. Thomson The Complete Guide to the TOEFL®Test iBT edition. Singapore: Seng Lee Press.

Sawaki, Yasuwo. 2001.  Comparatibility of Conventional and Computerized Tests of Reading in a Second Language. Language Learning and Technology Vol.5 No.2, May 2001 pp.38-59. http://llt.msu.edu/vol.5num2/pdf/sawaki/pdf

Sharpe, Pamela J, Ph.D. 2007.Barron’s TOEFL iBT: Internet-Based Test with CD-ROM ed.12.. Jakarta: Binarupa Aksara.

Skehan, Peter. 1999. English Language Learning in TESOL Vol.40 No.1, 2006. London: University of London